General
UK VIRTUAL ADDRESS
COLLECT A PARCEL
RETURN A PARCEL
- How do I return a parcel?
- How long will it take to get my refund?
- How do I find my local Parcel Connect store?
- I lost the returns receipt
- My label won't print out?
- My return hasn't been picked up?
SENDING A PARCEL
- How do I send a parcel?
- When will my parcel be picked up?
- Do I need to print out a shipping label?
- What time I can order a next day courier collection?
- I didn't receive a confirmation email after booking a collection?
- What happens if I'm not at home when you call to pick up the parcel?
GENERAL
- Do you include insurance cover?
- My parcel had arrived damaged or has been lost
- What is the maximum weight or length allowed?
- What if my parcel is too big or too long?
- How long will the store hold my parcel?
- How much does it cost?